Quick Answer: How Do I Make A Complaint To Verizon?

Can I sue Verizon for identity theft?

The Verizon class action lawsuit seeks civil penalties, damages, punitive damages, restitution, injunctive relief, restitutionary relief, court costs, and attorneys’ fees.

The Verizon Identity Theft Class Action Lawsuit is Kaufman v..

How can I negotiate my Verizon bill?

If your cell phone bill is getting out of hand you might be able to negotiate a lower rate that saves you hundreds of dollars annually….Use these numbers to call your carrier to negotiate your cell phone bill:Verizon: 800-922-0204.AT&T: 800-331-0500.Sprint: 888-211-4727.T-Mobile: 800-937-8997.

Will Verizon lower my bill if I threaten to cancel?

No. If you ask, they can examine your bill and may find a way to lower it, but they will do that without the threat of cancellation. There are services who will give you a price break if you threaten to cancel. Cell phone companies are not one of those.

How do I file a FCC complaint?

Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275. Mail (please include your name, address, contact information and as much detail about your complaint as possible):

Does Verizon have a customer retention department?

We love having you in the Verizon family and would be sad to see you go. We don’t specifically have a retention department, so if you’re seeking a way to speak to us about options, you can call our standard 800-922-0204.

How do I terminate my Verizon service?

The only way to cancel is to head into a Verizon store in person or call Verizon’s customer service line. They need to be able to verify who you are before they go losing any money – ahem, canceling someone’s account. If you want to cancel, you can call Verizon’s cancellation line at 1-844-837-2262.

Why did Verizon run my credit?

Verizon will do a hard check on your credit if you sign up for any of their post-paid plans. … A soft credit check is when you view your own credit report or score, or when companies check it for pre-approved offers where you did not grant them permission.

Is Verizon losing customers 2019?

Verizon’s landline business added 52,000 net new home broadband connections during the first quarter of 2019 and lost a net 53,000 Fios video customers. Fios has lost pay-television customers over the last two years as a result of cord-cutting and the growth of streaming services like Netflix Inc.

How much does it cost to cancel a Verizon plan?

If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.

How do I make a complaint to Verizon Wireless?

1-800-922-0204 or use the correspondence address listed under the Contact Us link at the top of the Verizon Wireless home page.

Is there a class action lawsuit against Verizon Wireless?

The class-action lawsuit covers 100 million customers from Verizon and AT&T and 50 million for T-Mobile and Sprint customers between April 30, 2015, and Feb. 15, 2019. The suits are seeking unspecified damages. USA TODAY has reached out to each of the wireless service companies for comment on the lawsuit.

Who regulates Verizon Wireless?

The Federal Communications Commission (FCC) regulates cable and satellite services to protect consumers. At the FCC Consumer Complaint Center, you can either file a complaint or get information about cable and satellite TV consumer issues. For general questions, call 1-888-225-5322.

What is Verizon email address?

Be sure and use your full verizon.net email address, including @verizon.net, as your user name for AOL Mail when signing in, e.g., username@verizon.net.