Question: How Do I Make A Complaint To Harvey Norman?

Does Harvey Norman product care cover accidental damage?

Your Cover under Accidental Damage andYour Harvey Norman Product Care Plan will end if Your Product is replaced by Us with a Replacement Item.

Your Cover under Accidental Damage will also end if We repair Your Product twice under Accidental Damage.

Accidental Damage Cover is for hardware only..

Where is Harvey Norman headquarters?

New South Wales, AustraliaHarvey Norman/Headquarters

Do Harvey Norman keep receipts?

If You contact Your original store of purchase, they will be able to provide you a printed copy of Your receipt.

When was Harvey Norman?

1982, Auburn, AustraliaHarvey Norman/FoundedOctober 1982 saw Gerry and Ian start Harvey Norman with one franchised complex in Auburn, Sydney.

What does extended warranty cover?

An extended warranty is actually an insurance policy on your vehicle, a safeguard against expensive, unforeseen repairs. It covers repairs for an agreed-upon period of time and miles. … An extended warranty can help make sure you don’t have to pay through the nose for unexpected repairs.

How do I check my extended warranty?

Do the following to CHECK if youR CAR haS an extended warranty:Check the paperwork that came with the purchase of your vehicle. It will say either VSC or Vehicle Service Contract. … Look for the expiration of the policy. … Check the odometer on your car to see how many miles your car has.

How long do Harvey Norman vouchers last?

36 monthsA quick and simple solution for even the fussiest of friends, these digital gift cards are valid for 36 months from the date of purchase and are redeemable at Harvey Norman stores across Australia. e-Gift Cards are delivered electronically, via email.

Does Harvey Norman lay by?

Do you accept layby? No, we do not accept layby for online purchases. We do however, offer a number of finance options.

Who is the owner of Harvey Norman?

Katie Page (Feb 1999–)Harvey Norman/CEO

Does spotlight have gift vouchers?

Available to shop online or in store, a Spotlight Gift Card gives your recipient the flexibility of shopping for what they want, when they want. The Prezzee eGift Card option is the innovative and convenient way to purchase and send your presents.

Can you get a refund at Harvey Norman?

Harvey Norman Online will arrange to have the damaged goods returned to a Harvey Norman Store and either arrange for a replacement of the goods or refund the price to you. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

What is Harvey Norman return policy?

We understand shopping online is a little different so we offer a no questions asked 14 day exchange policy – simply take the goods back in to your local store. Goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt.

What does Harvey Norman warranty cover?

Harvey Norman Instead, the retailer has moved to a three-year or five-year “product care” plan, which entitles customers to a replacement with the latest model available. But, the product care plan only covers minor faults (also covered by the ACL for “a reasonable period”) and normal wear and tear.

How long is Harvey Norman warranty?

7 yearsIn all cases, protection under this Extended Warranty for items with a purchase price of $200 and over, is limited to a total of 7 years for Electrical (excluding Plasma, which is 5 years) and 5 years for Computer cover inclusive of manufacturer’s warranty.

What is Product Care replace?

If Your Product with Product Care has an Eligible Fault, You will be entitled to receive a replacement product that has similar specifications to Your Product, up to the Original Purchase Price. In the event that a suitable replacement cannot be found, Our claims team will find You a reasonable solution.

Why is it called Harvey Norman?

The business partners then founded Harvey Norman, named for its founders, in 1982. The new chain offered consumer electronics, furniture, and other household goods. The first store known as “Harvey Norman” opened at a shopping centre in Auburn, New South Wales, in 1982, the same year as the sale.

Does Harvey Norman accept Cheques?

We accept the following payment methods in our stores: Visa, MasterCard, all Debit Cards, American Express and Cheques. We also accept Harvey Norman, One4all and FromMe2You giftcards.